What information do we collect?
We collect information from you when you register on our site, place an order, enter a drawing, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, and/or phone number. We do not directly ask for any credit card information; all credit card processing is conducted through PayPal. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, sweepstakes, promotion, survey or other site feature.
- To send periodic emails.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. All orders and credit card processing is done through PayPal and we rely on their security to protect your information. We do not store or access your personal payment information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
We do not currently utilize third party products or services on our web site, however we, at our discretion, may include or offer third party products or services on our website in the future. If this should occur, be advised that third party sites have separate and independent privacy policies. While we would perform normal due diligence before allowing third party vendors access to our web site, we would not have control over their privacy policies. We urge you to review their respective privacy policies, as you should with any product or service you select online before engaging with them, as we would have no responsibility or liability for the content and activities of these linked sites. We continually strive to protect the integrity of our site and welcome any feedback, especially if we ever do allow third party products or services on our website.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Simply Better Labs, Inc.
P.O. Box 741
Foxboro, MA 02035